sportswing.in offers you the option to return or exchange items purchased within 7 days of receipt. All you need to do is to ensure that the product is in its original condition, tags and packaging.
If any buyer denies taking the product from the courier guy after shipment then all the expenses incurred in sending that shipment including two side courier charges will be charged from the refund, No Free Shipping clause will be applicable at that time.
Sports Wing may cancel the order, under rare circumstances, including:
Incorrect pricing or description of the product. Payment fraud detection by Payment Gateway or our department. Incorrect or Incomplete Buyer’s Address. Sometimes sorry, incorrect stock upload not available correctly with us, available product not passed our internal Quality Check during the dispatch of the product.
All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact.
Would still exchange the item, but the return shipment cost would be paid by you. While we are sending the exchange product of the same for the first time there will be no shipping charges only if the shipping charge is less then 100Rs or weight below 5 kilograms.
For exchanging the product return the product to the respective above given Address.
RETURN AND EXCHANGE:
We believe in an honest, worthy experience when it comes to our customers.
If you have any issue that is bothering you, you may get in touch with us (9 AM to 6:30 PM, everyday except Sunday) at 1800 103 8580 request to be transferred to the Return & Exchange online department. If you have your order number, that helps immensely. If not, no problem, we will solve your issue 🙂
We take our returns seriously, so please ensure the following:
Items should be packed properly
Its okay if you try it on, because you must try it on to check your size – but just ensure that the item is not damaged.
There can be 5-10% of colour difference possible in the shown picture and received product due to the calibration of the desktop/mobile screen. So, such orders will not be count under defective or any other issue.
Gym equipment, electric vehicle, cycle, heavy or costly products subject to any products related to this at our website such products will not be eligible for return/refund/replacement.
Till now there is no as such issues and our tie-up courier partners are trustworthy we ensure safe and fast shipping. Any complain regard to loss of any products, damage, wrong product received Sports Wing will not be responsible and will not be eligible for return/exchange/ refund.
Note: “Heavy bulk products weighing above 5kg are neither returnable nor exchangeable”.